Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
• Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
• Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
• Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.